Refund and Returns Policy - Free Classified Ads

Welcome to Thelisto, your trusted online classifieds platform. This Refund and Returns Policy outlines the terms under which refunds and returns are handled on our website. By using our services, you agree to this policy in its entirety.

1. General Policy

Thelisto is a digital classifieds platform where users can post and browse ads for various products and services. Due to the nature of digital goods and services, once an advertisement is posted on Thelisto, it is considered delivered and consumed. Consequently, Thelisto operates a strict no refunds and no returns policy.

2. No Refunds

Digital Goods Delivery: Once an ad is posted on Thelisto, the digital goods or services are deemed delivered and consumed. Therefore, no refunds will be provided under any circumstances.
Ad Posting Fees: All fees paid for posting ads on Thelisto are non-refundable. This includes, but is not limited to, standard listing fees, premium listing fees, and any other service fees associated with ad posting.

3. No Returns

Non-Tangible Goods: As Thelisto deals with digital content and services, there are no physical goods to return. Once an ad is posted, it cannot be returned, removed, or transferred to another account.
Ad Modifications: Users may modify their ads within the parameters allowed by Thelisto’s editing tools. However, these modifications do not entitle users to any refunds or credits.

4. User Responsibilities

Accuracy of Ads: Users are responsible for ensuring the accuracy and completeness of their ad content before posting. Thelisto is not responsible for any errors or omissions in ad postings.
Compliance with Policies: Users must comply with all Thelisto terms and conditions, including those related to prohibited items and services. Ads that violate these policies may be removed without refund.

5. Dispute Resolution

Issue Reporting: If you encounter an issue with a posted ad, please contact our customer support team at [email protected]. While refunds are not provided, we are committed to addressing your concerns and ensuring a satisfactory experience.
Mediation: In the event of disputes between buyers and sellers, Thelisto encourages users to resolve issues amicably. Thelisto is not liable for disputes arising from transactions initiated on our platform.

6. Exceptions

In rare cases where Thelisto determines that a refund may be warranted, such decisions will be made at the sole discretion of Thelisto’s management team. These exceptions are not indicative of a change in policy and will be considered on a case-by-case basis.

7. Policy Changes

Thelisto reserves the right to modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on our website. Users are encouraged to review this policy regularly to stay informed about any updates.